FAQs

What days are classed as working days for my teamwear order?

Our teamwear partner will be closed between 24th December - 3rd January. Therefore the working day calculation will look as follows with regards to lead times for your order:

Day 1 - 23rd December

Day 2 - 3rd January

Day 3 - 4th January

What delivery options are available in the UK?

We offer UK Next Day Delivery, UK Express Delivery and UK Standard Delivery.

Orders placed before 1pm are dispatched the same working day, otherwise your order will be dispatched the next working day.

Non-UK orders are usually delivered within 7 working days, but can take up to 10 working days to arrive.

Please note: during certain events, these can and will vary. Please allow extra time before contacting us during peak times.

When will you get more stock?

We expect stock consistently through the months of September to December. Make sure to keep an eye out on our socials for when the restock is coming!

Sign up for a notification on arrival of stock using our 'Notify me when available' button on product pages to be the first to get a chance to cop them when they land - remember, stock is limited!

Do you deliver outside of the UK?

Yes, we can deliver worldwide.

For Mainland EU customers, check out our dedicated EU website: www.y1hockeyeu.com

For Rest of World deliveries, we recommend taking a look at our stockists near you (see below), and if there isn't one near you then get in touch at customerservices@y1sport.com for a delivery quote, if one doesn't automatically show at checkout.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal and Klarna.

What stick is best for me?

Try out the new interactive stick quiz on our website to help you find your perfect fit.

If you still can’t make up your mind, then see our sticks in augmented reality on product pages, where you can bring your stick to life wherever you are in the world!

If you're still not sure then come along to our retail shop at Bowdon HC in Manchester. Check @Y1Bowdon on Instagram for details around opening times!

Can you make custom clothing for my club?

Yes, we can! Custom sports kit is a big part of our business and we produce a full range of clothing from performance sportswear to casual off pitch apparel.

Check out our landing page here!

For more information have a look at our Teamwear page or get in contact with us here.

Do you offer sponsorships?

Yes we do! Applications open in May and close in September each year. Find our application form during these months at https://www.y1sport.com/pages/sponsorship.

Please give our team 30 days to process your application before reaching out.

How do I get on the Y1 WhatsApp list?

If you would like to stay informed on what we’re up to behind the scenes and get more involved with Y1, then just send us a message on WhatsApp with your name to: +44 77676 36552

Are you hiring?

We are always looking to grow the brand - if you’re passionate about Y1 then get in touch with us.

We are currently looking for brand ambassadors at universities, clubs and schools so please get in touch if you love Y1 and have strong links to any establishments.

What Retailers stock our equipment?

Gyles Brothers

Teddington Sports

The Sports Hub Folkstone

One Sports Warehouse

Hockey Direct

The Stick Club