FAQs

What delivery options are available?

We offer UK Next Day Delivery, and UK Standard Delivery.

Orders placed with Next Day Delivery are delivered the next working day if the order is placed before 1pm, otherwise it will arrive the working day after.

Standard delivery takes 3-7 working days.

Non-UK orders are usually delivered within 7 working days, but can take up to 10 working days to arrive.

 

When will you get more stock?

We are expecting our next delivery of hockey sticks to arrive on 1st September 2022.

Sign up for a notification on arrival of stock using our 'Notify me when available' button on product pages to be the first to get a chance to cop them when they land - remember, stock is limited!

 

Do you deliver outside of the UK?

Yes, we can deliver worldwide. 

For Mainland EU customers, check out our dedicated EU website: www.y1hockeyeu.com

For Rest of World deliveries, we recommend taking a look at our stockists near you (see below), and if there isn't one near you then get in touch at customerservices@y1sport.com for a delivery quote, if one doesn't automatically show at checkout.

 

What payment methods do you accept?

We accept all major credit/debit cards and PayPal.

 

What stick is best for me?

Try out the new interactive stick quiz on our website to help you find your perfect fit.

If you still can’t make up your mind, then see our sticks in augmented reality on product pages, where you can bring your stick to life wherever you are in the world!

If you're still not sure then come along to our retail shop at Bowdon HC in Manchester. Check @Y1Bowdon on Instagram for details around opening times! 

 

Can you make custom clothing for my club?

Yes, we can! Custom sports kit is a big part of our business and we produce a full range of clothing from performance sportswear to casual off pitch apparel. For more information have a look at our Teamwear page or get in contact with us at customerservices@y1sport.com.

 

Do you offer sponsorships?

Yes we do! Applications are open at https://www.y1sport.com/pages/sponsorship. Please give our team 30 days to process your application before reaching out.

 

How do I get on the Y1 WhatsApp list?

If you would like to stay informed on what we’re up to behind the scenes and get more involved with Y1, then just send us a message on WhatsApp with your name to:  +44 77676 36552

 

Are you hiring?

We are always looking to grow the brand - if you’re passionate about Y1 then get in touch with us.

We are currently looking for brand ambassadors at universities, clubs and schools so please get in touch if you love Y1 and have strong links to any establishments.

 

What Retailers stock our equipment?

UK

Cricket-Hockey

Game, Set & Match 

Hockey Factory Shop

The Hockey Centre

Sportology

John Moore Sports

Gyles Brothers 

No Limitz Bedford 

Teddington Sports 

The Sports Hub Folkstone 

One Sports Warehouse 

Hockey Direct 

The Stick Club 

Lee Valley Hockey & Tennis Centre 

Europe

BHP - Germany

Sport Punt - Netherlands 

Hockey Nation - Belgium 

Australia

Onlinehockeyshop.au

South Africa 

Y1HockeySA.com

All deliveries are carbon neutral
Powered by Shopify Planet