Hockey Wales FAQs - NAGs
Thank you for your Hockey Wales kit order, we very much appreciate you taking the time to place your order with Y1.
Like most supply businesses that use overseas factories, we are having to contend with delays and shortages due to the COVID Pandemic that are proving frustrating and do not allow us to provide a “normal” service at this time.
We have received several queries asking for information on deliveries, postage charges, numbering etc. and we have decided the best way to ensure everyone is clear is to create a Frequently Asked Questions section specific to Hockey Wales. Should you have a question that isn’t answered below, please feel free to drop us a note directly at firstname.lastname@example.org.
Q1) What items will I recieve?
Items to be received in first delivery window (June/July):
- Playing Shirts
- GK Smocks
- Playing Shorts
- Playing Skorts
- GK Shorts
- Playing Socks
- Fugi Quarter Zips
- Bench Jackets
Items to be received in second delivery window (August):
- Training Tops
- Tracksuit Bottoms
- Lycra Midlayers
- Padded Jackets
Q2) How will I receive my order?
> If you have paid for direct shipping, your order will be delivered to the address you specified on your original order.
Q3) If I missed something off my original order, when is the next opportunity to order?
> The online shop will re-open from Wednesday 13th July at 9AM until the 19th July at 9AM.
Sizing - Tops:
Please do not use the emergency playing tops issued for the Easter series as a guide on sizing. We had to source the tops on a very short lead time, and were unable to match sizing to our normal teamwear size chart. If you tried on Y1 official kit samples previously, the official tops you will receive will match the sizing of those sample garments.